Senior Project Consultant · UK

Helping businesses bring structure, clarity and confidence to complex digital delivery

Songbird Projects Consulting provides experienced project consultancy, PMO guidance and operational delivery expertise for businesses navigating change, growth and complex digital initiatives.

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20+ Years Experience
Multi Sector Delivery
UK Based
Senior Digital Delivery
PMO & Governance
Agile Delivery
Flexible Consultancy
What Songbird Does

Senior delivery expertise across the full project lifecycle

From operational planning and governance to recovery and team development — practical consultancy shaped around how your business actually works.

Project Consultancy

Senior delivery leadership that brings structure, accountability and delivery focus to complex workstreams and digital initiatives.

Project Recovery

Practical intervention for operational initiatives or digital delivery that has stalled, lost direction or needs urgent re-structure.

PMO Development & Governance

Helping businesses build stronger delivery structure, reporting frameworks and accountability across operational and digital teams.

Training & Team Development

Practical guidance that strengthens communication, delivery confidence and long-term capability across project and operational teams.

Who Songbird Helps

Experienced delivery leadership for businesses that need it most

Supporting businesses and teams that need experienced delivery leadership, operational clarity and practical direction.

Complex Digital Delivery

Businesses managing complex digital delivery that need senior operational leadership, clear accountability and structured governance.

Internal Delivery Teams

Internal teams needing experienced project leadership, delivery structure or an objective view of how work is being planned and managed.

Customer-Facing Digital Initiatives

Organisations delivering customer-facing digital initiatives that require cross-functional coordination and stakeholder alignment.

Operational & Technical Change

Businesses navigating operational or technical change that need experienced, calm leadership to maintain delivery confidence.

Without a Dedicated Senior PM

Teams without a dedicated senior PM resource who need experienced delivery leadership on a flexible, engagement-based basis.

Transformation & Growth

Commercial teams managing transformation or growth initiatives that need structured delivery oversight and stakeholder-ready reporting.

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Julie Dickerson – Senior Project Consultant
Multi Sector
Experience
UK Based &
Remote-Ready
Meet Julie Dickerson

Calm, practical delivery leadership with a people-first approach

Julie Dickerson brings over 20 years of experience across digital delivery, PMO development and operational project environments — including senior roles as Head of Delivery, Head of Business Delivery and Senior Digital Project Manager.

Her approach combines structure, clear communication and practical delivery expertise to help businesses improve the way work is planned, managed and executed. Rather than imposing rigid methodologies, Julie focuses on creating ways of working that fit the business, the people and the operational realities in front of them.

Her experience spans complex stakeholder environments, API integration programmes, operational transformation initiatives and customer-facing digital delivery across multiple sectors — from leisure and hospitality to e-commerce and healthcare.

Learn More About Julie
Why Clients Work With Songbird

Senior delivery experience. Practical outcomes. Commercial awareness.

Every engagement is shaped around your operational realities — not a rigid methodology imposed from the outside.

Commercial Delivery Experience

Experience working within stakeholder-heavy commercial environments and transformation initiatives.

Flexible Consultancy

Short or longer-term consultancy tailored around your business needs, budget and delivery priorities.

PMO & Governance

Helping teams improve structure, accountability, reporting and delivery confidence across the organisation.

Operational Understanding

Balancing delivery realities with commercial and operational priorities — not just project theory.

Tailored Approach

No rigid one-size-fits-all methodology. Every engagement is shaped around your people and operational context.

People-First Leadership

Helping teams navigate change and complexity with confidence, clarity and a strong sense of direction.

Strong Value

Senior delivery expertise without the overhead, risk or long-term commitment of a permanent hire.

How It Works

A straightforward process. A plan that fits your business.

Every engagement begins with a conversation. From there, everything is shaped around your operational context, team and priorities.

1

Initial Consultation

A straightforward conversation to understand your business, delivery challenges and priorities. No jargon, no pressure — just an honest discussion.

2

Observation & Review

Reviewing workflows, team structure, operational delivery processes and where friction or risk currently sits.

3

Recommendation Plan

Clear next steps, practical priorities and realistic operational improvements — presented in a way that works for your business.

4

Delivery & Development

Consultancy, PMO guidance and operational delivery leadership tailored around your team, context and timelines.

Packages

Structured around your needs

Three flexible starting points — each one tailored to your specific requirements, team and goals.

Consultation Only

An expert view, honest observations and a clear direction forward.

  • Consultation and outcomes report
  • Project observations review
  • Tailored recommendations
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Consultation & Training

For teams ready to improve processes and build lasting capability.

Most Popular
  • Consultation and full report
  • Bespoke team training
  • Branded training materials
  • PMO guidance
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Consulting, Training & Mentoring

Comprehensive, ongoing engagement for lasting organisational change.

  • In-depth consultation
  • Team coaching sessions
  • Bespoke training programme
  • Ongoing mentoring
  • Long-term improvement planning
View Details

Packages available from £300 per day depending on requirements and duration. Every engagement is tailored to your organisation's needs.

Delivery Experience

Notable Projects & Outcomes

Julie has contributed to a wide range of digital delivery, PMO and operational improvement initiatives across multiple sectors — including stakeholder-led commercial environments, API integrations and customer-facing digital programmes.

API Integration Delivery

Customs Warehouse Integration

Integrated a Customs Warehouse platform with existing internal systems for a luxury e-commerce retailer, reducing customs-related costs by more than £900,000.

PMO & Operational Improvement

Recruitment CRM Rollout

Led the rollout of a new recruitment CRM across 56 UK sites for a healthcare staffing business, including systems integration, data migration and full team training.

Transformation & Change

Global Returns Process Transformation

Recovered and delivered a stalled 18-month global returns platform project, launching across five countries with paperless returns, home collection and drop-off options.

View Project Experience
Client Feedback

What clients say

Real feedback from businesses and senior stakeholders Julie has worked alongside across ecommerce, digital delivery, PMO and transformation projects.

It’s been a genuine pleasure having Julie Dickerson on my team as Senior Project Manager.

Julie combines deep methodological expertise with the pragmatism needed to make it work in a fast-paced ecommerce environment. She introduced agile ways of working that genuinely improved delivery visibility and helped successfully lead major programmes including ZigZag returns, Customs Warehouse and AWS migration.

What really sets Julie apart is her motivation. She owns problems, brings energy into the room, and lifts the people around her.

Clinton West Business Technology Director, Childrensalon
Childrensalon
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Let's Talk

Ready to bring structure and confidence to your delivery?

Arrange a free initial consultation to discuss your business, your current delivery challenges and how Songbird Projects Consulting could help your team move forward with clarity and confidence.

Contact Julie